Frequently Asked Questions (FAQs)

Find out answers to the frequently asked questions about Neuphony Headsets, their working, Neuphony Brain Gyms and more.

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Questions About the Company

Neuphony trains your brain to deal better with daily distractions & help you become more efficient

Ria Rustagi and Bhavya Madan are the co-founders of the Neuphony. Their vision is to make brain wearable devices accessible and affordable to everyone.

Yes, Neuphony is a CE certified, ROHS compliant, ISO certified product.

To know more about certifications, visit: https://neuphony.com/certifications/

You can send in your queries or feedback at support@neuphony.com

We’re based out of Noida. Our Office address is: A 545, Tower A, Urbtech Trade Centre, Sector 132, Noida, Uttar Pradesh, India – 201304

Yes, we’ve done multiple case studies where we help the user understand their brain health better.

To know more, visit: https://neuphony.com/mental-wellbeing-insights-report/

Questions about the Neuphony Headband & Flex Cap

Neuphony is India’s first and only brain wearable headband which makes use of EEG data of your brain and Neurofeedback to help you reduce stress, anxiety and helps you improve focus, attention span etc., to help achieve overall well-being.

We have a mobile app as well which gets connected to the headband and provides you all information about your focus, distractions, relaxation and stress, PDR, Mood etc.

No! There are no harmful effects of using Neuphony. It’s more like a smartwatch which just monitors your brain.

Neuphony has two options for headsets. One Headset comes with 8 Dry EEG sensors and another one comes with 10 Dry-EEG sensors which cover the different lobes of the brain.

The cost of the Neuphony Flex Cap is INR 1,00,000/- it gets you one year free access to the Desktop Application where you can see Real-time EEG Data, Band Power, FFT and much more.

You can order it now: https://neuphony.com/neuphony-flex-cap

Our mobile application, based on the data, recommends you meditation techniques to help you achieve your desired state. Our application also tracks your brain activity during the session and when you deviate it provides real time auditory feedback

Whenever you purchase a Neuphony Headband, it gives you free 18 months of access to the Mobile Application. After that you can either pay INR 100/- month or INR 700/- per annum for the Neuphony App subscription.

Yes, you can rent Neuphony. You need to pay INR 15,000/- as a security deposit for each headband you want to rent along with a monthly charge of INR 10,000/- per headband. (Rental model is only available for Indian customers)

Questions about Neuphony Pod Sessions

To book a session, select your preferred location, date, time and number of sessions. Based on your selection, pay the amount and you’re done. You can then physically visit the center at the scheduled date and time. You’ll receive a confirmation via email as well.

In case you have any queries, you can always reach out to support@neuphony.com

Yes, Neuphony can help you reduce stress by training your brain with Neurofeedback. Over sessions, Neuphony helps you overcome anxiety and you can see the improvements in your insights as well.

Neuphony pod sessions are designed by neuroscientists which help you find out which area of your life is causing you stress and helps you reduce and improve your brain health with meditation and other activities.

And on top of that, you can track your improvements and brain performance with Neuphony alongside.

Neuphony helps you measure and improve focus, attention span, calmness levels, Mood and PDR of your brain.

We recommend at least four sessions plan for a beginner. Once you can see the improvements and find the sessions helpful. You can always book more and more sessions.

Yes, you can set up a Neuphony Pod at your location. It’s an easy process. Kindly drop us an email at hey@neuphony.com and our team will get in touch with you directly.

EEG & Technology

Neuphony brings you the benefits of neurofeedback at the comfort of your home. The headband senses the electrical activity from your brain and over sessions, it trains your brain on how to achieve the desired state itself.

All cognitive states, including stress and anxiety, defines your state of mind. With different cognitive states different patterns in EEG are observed. For example, in stress and anxiety the cingulate cortex is very active and hence we observe higher.

Our brain has the ability to structurally change itself irrespective of our age, by forming new neural connections. Neurofeedback uses this ability to teach our brain to self-regulate its functions.

The data you get from Neuphony is highly accurate and being backed by the top research organisations like DRDO, CDAC etc. The efficacy rate is 98% as compared to a Gold standard EEG device.

How to Use Neuphony?

Neuphony Headband connects with just a tap with the mobile application via Bluetooth.

In case you’re not able to touch the sensors, please tighten the strap from the back and the top. You can also try to make a contact between the sensor and the scalp by adjusting your hairstyle in that manner.

– First make sure front two sensors touches your forehead properly.
–
Step-2
The side sensors (above your year ) act as reference of the EEG connection. They should touch the scalp properly.
You’ll see green signs on the sensor connectivity screen on the mobile app for the sensor which are touched.

To know more, you can also visit: How to use Neuphony?

Neuphony pod sessions are designed by neuroscientists which help you find out which area of your life is causing you stress and helps you reduce and improve your brain health with meditation and other activities.

And on top of that, you can track your improvements and brain performance with Neuphony alongside.

Neuphony helps you measure and improve focus, attention span, calmness levels, Mood and PDR of your brain.

If you don’t see any graphs after your Neuphony session, then it might be because of the internet connectivity issue. Check your Network settings, connect to a stable internet connection and try again.

To run a test, connect the headband to the app, choose any meditation and start it. Once you’re on the sensor check screen, touch both sensors (close to your ears: Temporals) and any of the other sensors. 

You’ll see the sensor’s signal turning green immediately. Now you’re all set to conduct a session.

Research & Brain Training Workshop

Yes, you can see the real-time EEG data with Neuphony. You will need access to Neuphony Desktop Application for the same.

Yes, you can make use of the Neuphony Desktop application which can help you get Raw EEG data, Band Power, FFT and much more in your research.

There is a cost associated to the desktop app. To get in touch, kindly drop us an email at hey@neuphony.com

To conduct a brain training workshop at your institution/workplace, you can reach out to us at hey@neuphony.com and one of our team members will get in touch with you directly.

To know more about the brain training workshops, visit: https://neuphony.com/neuphony-for-workplace-well-being/